PRIVACY POLICY

The Banyan Bank BT’s simplified legal structure highlights the major subsidiaries and businesses and can be viewed on its website at Banyanbankbt.com
In this statement any reference to the Banyan Bank BT, we, us or our includes all legal entities within the Banyan Bank BT structure and clients, you or your refers to clients of a legal entity within the Banyan Bank BT.
Regulation of data privacy and protection. As we operate in various countries and through various legal entities, we comply with the applicable data protection and privacy laws in each of these countries. Accordingly, the specific Banyan Bank BT legal entity that is responsible for determining the purpose and means of processing your personal information (responsible party or controller), in other words the legal entity who holds the business relationship with you will not always be the same. It will be made clear to you when you use a banking channel (branch or digital) to take up a product or service, who the responsible party or data controller is. The applicable data protection legislation for Banyan Bank BT entities can be found here.
What is the purpose and scope of this statement? The purpose of this statement is to inform you about how we collect, use, store, make available, disclose, update, safeguard, destroy or otherwise deal with (process) your personal information (also referred to as personal data in some countries) and also to explain your rights relating to the privacy of your personal information and how the law protects you.
We may combine your personal information, available across the Group, and use the combined information for any of the purposes set out in this statement where we have lawful grounds for doing so. Your personal information may be processed in another country that does not provide you with the same data protection that the country of origin does, but we will only process in and transfer personal information to countries that we are satisfied will provide adequate data protection.
Protecting the privacy, confidentiality and security of your personal information is very important to us as it is critical for us to maintain your trust and act in the right way to meet your needs. We have therefore implemented Group-wide policies and procedures to ensure that your personal information is protected.
What is personal information and what types of personal information do we collect?

Personal information is any information from which you can be identified.

The personal information we may collect about you includes:

• name, age, gender, sex, and identifying numbers;  

• physical and email addresses and contact numbers;

• online identifiers and your online behaviour such as cookies and IP addresses;

• engagements with us including use of products or services, transactions, requests, queries, applications and complaints;

• financial information including with regard to financial behaviour, goals and needs;

• internal reports and other derivative data based on the personal information we collect;

• other personal information including biometric details, race or ethnic origin, criminal history and behaviour, medical history and health and your personal beliefs and persuasions such as religious, philosophical, trade union membership or political beliefs.           

How do we collect your personal information? We will collect personal information directly from you or by telephone or through online channels such as our website, mobile applications, Internet Banking or electronic messaging platforms.
We also collect personal information about you from other sources where lawful and reasonable, such as reputable third parties that you deal with or that the Banyan Bank BT interacts with for the purposes of conducting its business. These third parties include:
Business partners (including partners and participating partners involved in reward programmes, campaigns or other business activity, joint-venture partners, social media and platform partners) or companies that we may acquire or that merge with us.
Service providers (including payment processors, card network providers, debt collection and tracing agencies, credit agencies and bureaux, electronic communication service providers, public and private data and data verification providers including data registries, aggregators, search engines, social media and marketing list providers).
Employers, advisers, agents, associates, assignees, cessionaries, successors in title, trustees, executors, curators and appointed third parties (including lawyers and contractors).
Government departments, regulatory authorities, courts of law and law enforcement agencies, ombudsmen and tax authorities.
If you are a third-party service provider, we may collect personal information about you as a data subject in order to ensure that the business relationship and matters relating to the agreement between you and us can be fulfilled. You warrant that, if you provide us with any personal information about other persons, such as employees, shareholders or your directors, you are authorised to share their personal information with us for purposes set out in this statement.
Providing your personal information to us is usually voluntary. However, it may be mandatory under certain circumstances, for example when you apply for products and/or services or to comply with anti-money laundering legislation. If you fail to provide us with your personal information when requested, we may not be able to provide the products or services to you or comply with our legal obligations.
Whenever you provide us with the personal information of third parties, you must inform them that you need to disclose their personal information to us. We will process the information in accordance with this statement.
   Why do we process your personal information? Our responsibilities to you are very important to us and we aim to provide you with personalised services to meet your needs. We may process your personal information for any of the reasons outlined below.